Doctors Care

Technical Support

For non-emergency medical questions about your visit or prescription, call toll-free 1-888-843-3719.

For questions about billing, please call 1-800-858-1329.

For technical issues regarding your virtual visit, please email VirtualVisitIssues@DoctorsCare.com

Support Staff Hours: 6am-6pm, Mon-Fri, PST

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Please Install the Required Application

Doctors Care video consultations require the VSee application.

The application should begin downloading shortly. If it does not, please click here to start the download.

Please install VSee application from Google Play Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.

Please install VSee application from Apple App Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.

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Check Your Audio and Video Settings

Click on the Start Test button below to test your audio and video equipment.

Please click Launch to start the video application.

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If this is your first visit, click here to install VSee.

After you have installed VSee, come back to this page and click here to continue.

Set Up for Video Consultation

If this is your first visit, click here to install VSee.

If you have installed VSee, you may proceed to consultation now.