VSEE Support

For non-emergency medical questions about your visit or prescription, call toll-free 1-888-843-3719.

For questions about billing, please call 1-800-858-1329.

For technical issues regarding your virtual visit, please email VirtualVisitIssues@DoctorsCare.com


VSee support staff hours are from 6AM-6PM PT (Mon-Fri).

Waiting Room Notifications

Room

Sound alert
  • Select All
  • Clear All
Show patients in dashboard
  • Select All
  • Clear All
Doctors Care Login
  • For Providers
  • Help
  • Test Device
  • Login
Patients

Log In

Forgot Password?
Provider Login

Powered by VSee

User Change

You have switched this account back. Do you want to reload?
Cancel

Please Install the Required Application

Doctors Care video consultations require the VSee application.

The application should begin downloading shortly. If it does not, please click here to start the download.

Please install VSee application from Google Play Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.

Please install VSee application from Apple App Store.

IMPORTANT: After installation, do not launch the VSee application, return to this page to proceed.


Go To Play Store

Check Your Audio and Video Settings

Click on the Start Test button below to test your audio and video equipment.


Skip this step

Please click Launch to start the video application.

Launch

The application is taking longer than usual to start.

Is VSee not launching for you?

If this is your first visit, click here to install VSee.

After you have installed VSee, come back to this page and click here to continue.

Set Up for Video Consultation

If this is your first visit, click here to install VSee.

Important:
After installing VSee, do not launch it. Come back to this page to proceed.


If you have installed VSee, you may proceed to consultation now.